- Each order can be shipped only to a single address, which is specified at the time of payment for that order. If you wish to ship products to different addresses, you will need to place multiple orders.
- We make our best effort to ensure that each item in your order is shipped out within 3 working days of the order date. However, in some cases it may take up to 5 or more working days during festivals, sales or when there are other mitigating circumstances.
- Orders are processed from Monday to Saturday. Orders placed on Sunday will be processed the next day.
- To ensure that your order reaches you swiftly and safely, Koin uses only reputable courier partners.
- While Koin attempts to ship all items in a single order together, this may not always be possible due to product characteristics or availability.
- All orders are shipped with an invoice from IMS Mercantiles Private Limited. In case you don’t receive an invoice, you may submit a ticket by filling out this simple form at https://koin.net.in/contact/
- Please allow 7 to 10 business days for your order to arrive.
- Shiprocket (www.shiprocket.in) is our shipping partner, and our shipping charges are free all over India.
- The payment methods that are available are cash on delivery and prepaid options. Koin does not provide COD services for all pin codes. At checkout on https://Koin.net.in/.